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Delivery Speed

Delivery Speed

All items are delivered by Australia Post from Melbourne, VIC. 

The estimated delivery time varies depending on the destination. Day of shipment does not include in the below estimated periods, as AusPost only collects items on that day. Details are as below: 

Free standard delivery:

  • Melbourne Metro: 2-4 business days
    Postcodes: 3000-3220, 3335-3341, 3425-3443,3750, 3901-3920
  • VIC Country: 3-6 business days
    Postcodes: Postcodes: 3926-3944, 3972-3978, 3980-3983, 8000-8999
  • ACT, Sydney Metro: 3-6 business days
    Postcodes: 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890
  • NSW Country: 4-8 business days
    Postcodes: 0200-0299, 2264-2499, 2531-2554, 2575-2647, 2649-2741, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999
  • Brisbane Metro: 4-8 business days
    Postcodes: 4000-4299, 4500-4549, 9000-9299, 9400-9596, 9700-9799
  • QLD Country - South: 5-8 business days
    Postcodes: 4300-4449, 4550-4689, 9597-9599, 9880-9919
  • QLD Country - North: 5-10 business days
    Postcodes: 4450-4499, 4690-4899, 9920-9959, 9960-9999
  • Adelaide Metro: 3-6 business days
    Postcodes: 5000-5199, 5800-5999
  • SA Country: 4-8 business days
    Postcodes: 5200-5749, 2880
  • Perth Metro: 5-8 business days
    Postcodes: 6000-6214, 6800-6999
  • WA Country - Near: 5-10 business days
    Postcodes: 6215-6799
  • Tasmania: 4-8 business days
    Postcodes: 7000-7999
  • NT - Near: 5-10 business days
    Postcodes: 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999

We use the best effort to make the delivery faster but please keep in mind that the above is only an Estimate from AusPost official website. It is NOT guaranteed. Also, please note that AusPost does not work on weekends and on public holidays. 

Also, for some regional areas, there might be some extra delay as well.

Express Post:

If you are in urgent need of your order, we highly recommend you try Express Post for a speedy delivery. For Express Post, you will need to purchase this item along with your order. Please check out more details from the above link.

The estimated delivery speed for Express Post is here: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/(from postcode 3195). Please add 1-2 business days for processing parcel lodgement and rare transport issues within AusPost’s system (not very often in our experience). The estimate is a guide only (please check the Terms & Conditions found at the bottom of the AusPost’s webpage).

As the cost differs depending on the weight and size of the items, if you order 6 or more items, please contact us to calculate additional costs that may be introduced. For a rough estimate, please check out this AustPost link: https://auspost.com.au/sending/send-within-australia/express-post-parcels


If the item has not arrived after 3 business days after the above max estimate date, please contact us via online form. We will process your request ASAP and contact AusPost for a missing item lodgement. Otherwise, please be patient and your order should arrive soon.

 

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* Subject to AusPost schedules, policies, guarantees, terms & conditions.
** Product images are for demonstration only and may be slightly different from real products as some images may be used for different products due to limited photographing resources. However, products you received should fit the devices correctly.
*** Real devices are not included in the listed item. Styluses and other accessories are not included in the listed item unless explicitly marked. Samsung S Pen is not included in the case products.