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Delivery Speed

Delivery Speed

Please allow at least 1 week extra for delivery during the COVID-19 period. Please note that it is an estimate only and there is no guaranteed delivery speed at this stage even for Express post. Auspost is making their best effort to deliver shipments.

Express post is strongly recommended. Thanks for your understanding.

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With the extended lockdown impacting some of our delivery operations, including airline capacity, and the increase in online shopping similar to volumes experienced in the lead up to Christmas, customers may experience delivery delays in some parts of New South Wales.

https://auspost.com.au/service-updates/current-updates/nsw-delivery-delays

* Auspost Coronavirus update on Domestic deliveries: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#location

All items are delivered by Australia Post from Melbourne, VIC. 

The estimated delivery time varies depending on the destination. Day of shipment does not include in the below estimated periods, as AusPost only collects items on that day. Details are as below: 

Standard delivery:

  • Melbourne Metro: 4-8 business days
    Postcodes: 3000-3220, 3335-3341, 3425-3443,3750, 3901-3920
  • VIC Country: 5-10 business days
    Postcodes: Postcodes: 3926-3944, 3972-3978, 3980-3983, 8000-8999
  • ACT, Sydney Metro: 5-12 business days
    Postcodes: 1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890
  • NSW Country: 7-12 business days
    Postcodes: 0200-0299, 2264-2499, 2531-2554, 2575-2647, 2649-2741, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999
  • Brisbane Metro: 4-8 business days
    Postcodes: 4000-4299, 4500-4549, 9000-9299, 9400-9596, 9700-9799
  • QLD Country - South: 5-8 business days
    Postcodes: 4300-4449, 4550-4689, 9597-9599, 9880-9919
  • QLD Country - North: 5-10 business days
    Postcodes: 4450-4499, 4690-4899, 9920-9959, 9960-9999
  • Adelaide Metro: 4-8 business days
    Postcodes: 5000-5199, 5800-5999
  • SA Country: 5-10 business days
    Postcodes: 5200-5749, 2880
  • Perth Metro: 6-12 business days
    Postcodes: 6000-6214, 6800-6999
  • WA Country - Near: 7-14 business days
    Postcodes: 6215-6799
  • Tasmania: 4-8 business days
    Postcodes: 7000-7999
  • NT - Near: 7-14 business days
    Postcodes: 0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999

We use the best effort to make the delivery faster but please keep in mind that the above is only an Estimate from AusPost official website. It is NOT guaranteed. Also, please note that AusPost does not work on weekends and on public holidays. 

Also, for some regional areas, there might be some extra delay as well.

Express Post:

If you are in urgent need of your order, we highly recommend you try Express Post for a speedy delivery.

The estimated delivery speed for Express Post is here: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/(from postcode 3195). Please add 1-2 business days for processing parcel lodgement and rare transport issues within AusPost’s system (not very often in our experience). The estimate is a guide only (please check the Terms & Conditions found at the bottom of the AusPost’s webpage).

If the item has not arrived after 3 business days after the above max estimate date, please contact us via online form. We will process your request ASAP and contact AusPost for a missing item lodgement. Otherwise, please be patient and your order should arrive soon.

 

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